CUSTOMER PORTAL
Welcome Back
Sign in to manage your systems, track orders, and access your complete TBH account.
PORTAL FEATURES
Everything in One Place
Once logged in, you’ll have access to all of these tools and more.
Order Tracking
Real-time order status, delivery dates & shipment tracking
Filter Subscriptions
Manage automated filter replacement schedules
Technical Support
Submit tickets & track resolution progress
Documentation
Access system-specific docs & maintenance logs
System Dashboard
Monitor systems with real-time performance metrics
Maintenance Calendar
View upcoming maintenance & inspection dates
User Management
Add team members with role-based access
Reorder Parts
Quick-reorder filters, accessories & spare parts
Our Timeline
1
Request Access
Contact your TBH sales representative or email support@tbh-na.com with your company name and order number.
2
Receive Credentials
You’ll receive a welcome email with login credentials and a link to set your password.
3
Register Your Systems
Add your installed TBH systems using serial numbers to enable filter tracking and warranty management.
4
Start Managing
Track orders, manage subscriptions, submit support tickets, and access documentation from your dashboard.
Need Help Logging In?
Our support team is available Monday–Friday, 8AM–5PM CST to help with account access.